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The damage caused by the issue increases rapidly. Work that cannot be completed by staff is highly time sensitive."},{"type":"hardBreak"},{"type":"text","text":"High:","marks":[{"type":"strong"},{"type":"textColor","attrs":{"color":"#ffc400"}}]},{"type":"text","text":" ","marks":[{"type":"strong"}]},{"type":"text","text":"Quick response needed. The damage caused by the issue increases considerably over time. The issue is causing major delays to business-critical processes."},{"type":"hardBreak"},{"type":"text","text":"Medium:","marks":[{"type":"strong"},{"type":"textColor","attrs":{"color":"#36b37e"}}]},{"type":"text","text":" Respond as soon as possible. The damage caused by the issue increases over time. The issue is causing slight delays or making daily tasks more difficult."},{"type":"hardBreak"},{"type":"text","text":"Low: ","marks":[{"type":"strong"},{"type":"textColor","attrs":{"color":"#4c9aff"}}]},{"type":"text","text":"Response is not critical. The damage caused by the issue only marginally increases over time. Work that cannot be completed by staff is not time sensitive."}]}]}]}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":95},"layout":"default","localId":"c4aa4d0c-aed2-42b2-86ab-bac43c093299"}}]},{"version":1,"type":"doc","content":[{"type":"layoutSection","content":[{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":98},"layout":"default","localId":"4cc2d449-1a6f-4930-956b-dccb2047d28e"}}]},{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"heading","attrs":{"level":5,"localId":"902e5a82-b0ae-4519-b43c-560c06ad2bb5"},"content":[{"type":"text","text":"Extensive / Widespread:","marks":[{"type":"strong"},{"type":"textColor","attrs":{"color":"#bf2600"}}]},{"type":"text","text":" ","marks":[{"type":"strong"}]},{"type":"text","text":"I Can't Work Until Resolved And Affects My Entire Team/Location. No Workaround in place."},{"type":"hardBreak"},{"type":"text","text":"Significant / Large:","marks":[{"type":"strong"},{"type":"textColor","attrs":{"color":"#ffc400"}}]},{"type":"text","text":" ","marks":[{"type":"strong"}]},{"type":"text","text":"Significant impact to the business. Affects large functionality or significant data. Issue has a workaround, but is not obvious and is overly difficult leading to a major inefficiency. "},{"type":"hardBreak"},{"type":"text","text":"Moderate / Limited:","marks":[{"type":"strong"},{"type":"textColor","attrs":{"color":"#36b37e"}}]},{"type":"text","text":" The reported issue affects limited functionality or non-critical data. It has a moderate to easy workaround. 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